How Much Can Telephone Answering Services Businesses Get in SBA Loans?
234 SBA loans totaling $76.9M have been approved for telephone answering services businesses (NAICS 561421). The average approved SBA loan is $329K, which is 3% below avg the $340K national average. 98 active lenders fund this industry with a 10.2% default rate on the matured 2018-2021 loan cohort.
At 10.2%, Telephone Answering Services sits well below the 15.4% all-industry SBA default rate (charged-off as a share of resolved loans) — low default risk relative to other SBA industries. Lenders price this risk into rate and structure, which is why matching the file to the right lender matters.
NAICS 561421 (Telephone Answering Services) received 234 SBA loans worth $76.9M across 5+ states. Average loan $329K, average term 103 months, 10.2% default rate (resolved-loan basis).98 active SBA-approved lenders fund this industry. Most telephone answering services loans use the SBA 7(a) program. There are approximately 1,086 U.S. establishments in this industry (Census 2022).
Is SBA Lending Growing for Telephone Answering Services?+29% growth
Which SBA Program Do Telephone Answering Services Businesses Use Most?
What Is the Best SBA Loan for Telephone Answering Services?
The most widely used SBA program for telephone answering services businesses — flexible terms, multiple use cases
Where Are Telephone Answering Services SBA Loans Most Common?
Top SBA Lenders for Telephone Answering Services
These banks have funded the most SBA loans for telephone answering services businesses (NAICS 561421). PeerSense routes deals to lenders with proven appetite in your industry.
| # | Lender | Loans | Volume |
|---|---|---|---|
| 1 | The Huntington National Bank(OH) | 14 | $468K |
| 2 | Bank of America, National Association(NC) | 10 | $1.7M |
| 3 | Wells Fargo Bank National Association(SD) | 8 | $1.8M |
| 4 | Capital One, National Association(VA) | 7 | $445K |
| 5 | U.S. Bank, National Association(OH) | 7 | $2.1M |
Telephone Answering Services Industry Context
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How Does SBA Lending Work for Telephone Answering Services Businesses?
Across all SBA loan programs, 234 loans have been approved for businesses classified under NAICS 561421 (Telephone Answering Services), representing $76.9M in total capital deployed. The average approved loan of $329K is 3% below avg the national SBA average of $340K, with typical repayment terms of 103 months.
SBA lending for telephone answering services is accelerating — loan volume has grown approximately 29% over recent fiscal years. This upward trajectory suggests expanding access to capital and growing lender confidence in this sector. Peak activity occurred in FY2024.
The overwhelming majority of SBA lending for telephone answering services uses the 7(a) program, which provides the most flexibility — covering working capital, equipment purchases, partner buyouts, debt refinancing, and business acquisitions up to $5M with terms up to 25 years.
PeerSense specializes in matching telephone answering services business owners with the capital sources most likely to approve their specific deal structure. As an advisory firm (not a lender), we structure your deal across our network of 500+ SBA-approved lenders to find the best terms — our referral fee is established upfront and paid at closing. No retainers.
Frequently Asked Questions — Telephone Answering Services SBA Loans
What is the average SBA loan size for telephone answering services businesses?
Which SBA loan program is best for a telephone answering services business?
How many lenders fund SBA loans for telephone answering services?
What states have the most SBA lending for telephone answering services?
How does PeerSense help telephone answering services businesses get SBA loans?
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Data aggregated from SBA loan records (1992–2025). Telephone Answering Services defined by NAICS code 561421. Not financial advice. PeerSense is a capital advisory firm, not a lender. Consult a lending professional before making financial decisions.