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NAICS 561421Administrative & Support ServicesLending Growing

How Much Can Telephone Answering Services Businesses Get in SBA Loans?

234 SBA loans totaling $76.9M have been approved for telephone answering services businesses (NAICS 561421). The average approved SBA loan is $329K, which is 3% below avg the $340K national average. 98 active lenders fund this industry with a 10.2% default rate on the matured 2018-2021 loan cohort.

Low default risk10.2% vs 15.4% all-industry avg

At 10.2%, Telephone Answering Services sits well below the 15.4% all-industry SBA default rate (charged-off as a share of resolved loans) — low default risk relative to other SBA industries. Lenders price this risk into rate and structure, which is why matching the file to the right lender matters.

Quick Answer

NAICS 561421 (Telephone Answering Services) received 234 SBA loans worth $76.9M across 5+ states. Average loan $329K, average term 103 months, 10.2% default rate (resolved-loan basis).98 active SBA-approved lenders fund this industry. Most telephone answering services loans use the SBA 7(a) program. There are approximately 1,086 U.S. establishments in this industry (Census 2022).

234
Total SBA Loans
$76.9M
Total Volume
$329K
Avg Loan Size
3% below avg
98
Active Lenders
103 mo
Avg Term
21% below avg
6,388
Jobs Supported

Is SBA Lending Growing for Telephone Answering Services?+29% growth

10
8
3
7
5
1
6
7
12
9
16
17
18
19
20
21
22
23
24
25
$2.9M
$7.6M
$1.2M
$539K
$1.2M
$25K
$12.4M
$1.0M
$6.3M
$4.8M

Which SBA Program Do Telephone Answering Services Businesses Use Most?

SBA 7(a)229 (98%)
SBA 5045 (2%)

What Is the Best SBA Loan for Telephone Answering Services?

SBA 7(a)

The most widely used SBA program for telephone answering services businesses — flexible terms, multiple use cases

Industry avg loan: $329K
Typical term: 103 months
Historical avg rate: 7.27%
98+ lenders active in this industry
Default rate (2018–21 matured cohort): 10.2%

Where Are Telephone Answering Services SBA Loans Most Common?

#1
CA
23 loans
$16.2M
#2
TX
22 loans
$5.4M
#3
FL
20 loans
$7.9M
#4
NY
17 loans
$5.1M
#5
OH
16 loans
$940K

Top SBA Lenders for Telephone Answering Services

These banks have funded the most SBA loans for telephone answering services businesses (NAICS 561421). PeerSense routes deals to lenders with proven appetite in your industry.

#LenderLoansVolume
1The Huntington National Bank(OH)14$468K
2Bank of America, National Association(NC)10$1.7M
3Wells Fargo Bank National Association(SD)8$1.8M
4Capital One, National Association(VA)7$445K
5U.S. Bank, National Association(OH)7$2.1M

Telephone Answering Services Industry Context

U.S. Establishments
1,086
U.S. Census Bureau · 2022
SBA Penetration
21.55%
SBA loans per establishment

Ready to Fund Your Telephone Answering Services Business?

PeerSense places SBA loans for telephone answering services businesses nationwide. We match you with the right capital source — no retainers, referral fee at closing.

$0

Retainers

10%

Down with SBA 7(a)

25yr

Terms Available

Financing a Telephone Answering Services business? Get matched to an SBA lender.

Tell us your loan amount and use of funds. We route you to the lender most likely to fund a deal in your industry.

SBA 7(a) / 504 — Response within 4 business hours. No obligation.

No retainers · Referral fee at closing · Or call (317) 452-6990

How Does SBA Lending Work for Telephone Answering Services Businesses?

Across all SBA loan programs, 234 loans have been approved for businesses classified under NAICS 561421 (Telephone Answering Services), representing $76.9M in total capital deployed. The average approved loan of $329K is 3% below avg the national SBA average of $340K, with typical repayment terms of 103 months.

SBA lending for telephone answering services is accelerating — loan volume has grown approximately 29% over recent fiscal years. This upward trajectory suggests expanding access to capital and growing lender confidence in this sector. Peak activity occurred in FY2024.

The overwhelming majority of SBA lending for telephone answering services uses the 7(a) program, which provides the most flexibility — covering working capital, equipment purchases, partner buyouts, debt refinancing, and business acquisitions up to $5M with terms up to 25 years.

PeerSense specializes in matching telephone answering services business owners with the capital sources most likely to approve their specific deal structure. As an advisory firm (not a lender), we structure your deal across our network of 500+ SBA-approved lenders to find the best terms — our referral fee is established upfront and paid at closing. No retainers.

Frequently Asked Questions — Telephone Answering Services SBA Loans

What is the average SBA loan size for telephone answering services businesses?
Based on 234 approved SBA loans, the average loan size for telephone answering services (NAICS 561421) is $329K. This compares to the national SBA average of $340K across all industries.
Which SBA loan program is best for a telephone answering services business?
SBA 7(a) is the most commonly used SBA program for telephone answering services businesses. The most widely used SBA program for telephone answering services businesses — flexible terms, multiple use cases. PeerSense can analyze your specific deal to determine the optimal program.
How many lenders fund SBA loans for telephone answering services?
98 different SBA-approved lenders have funded loans in this industry. Not all lenders are equally active in every industry — PeerSense matches your deal with lenders who have experience and appetite in the telephone answering services sector.
What states have the most SBA lending for telephone answering services?
CA leads with 23 SBA loans and $16.2M in total volume for telephone answering services businesses. TX, FL, NY also show strong lending activity in this sector.
How does PeerSense help telephone answering services businesses get SBA loans?
PeerSense is a capital advisory firm — not a lender. We analyze your deal (loan amount, down payment, business financials) and match you with SBA-approved lenders experienced in the telephone answering services industry. Our referral fee is established upfront in our agreement and paid at closing. No retainers.

Data aggregated from SBA loan records (1992–2025). Telephone Answering Services defined by NAICS code 561421. Not financial advice. PeerSense is a capital advisory firm, not a lender. Consult a lending professional before making financial decisions.