Zerorez Franchising Systems, Inc.
Franchising since 2001
FPI Score
This franchise has not yet been scored by the Franchise Performance Index. Scores are calculated based on public FDD data, SBA loan performance, and system-level metrics.
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What is the Zerorez Franchising Systems, Inc. franchise?
Should you invest $262,000 to $619,000 in a cleaning franchise, or is Zerorez Franchising Systems, Inc. the rare opportunity that justifies that capital commitment? That question sits at the center of every serious due diligence conversation about this brand, and answering it requires understanding both the company's origin story and the structural innovation that separates it from a commoditized cleaning market. Zerorez Franchising Systems, Inc. traces its roots to the late 1990s in Texas, where co-founders Gaylord Karren and John Hopkins were managing a portfolio of approximately 3,000 apartment units and growing increasingly frustrated with traditional carpet cleaning methods that left behind sticky chemical residues, accelerated re-soiling, and created ongoing maintenance headaches at scale. Their search for a better solution led to the development of the Zerorez Cleaning Process, anchored by a patented technology called Empowered Water, or Zr Water, an alkalized, non-toxic solution that cleans surfaces effectively without soaps, detergents, or harsh chemical compounds, leaving behind zero residue. The company formally launched in 2001, opened its first two operating bases in 2002 in Dallas and San Diego, and began selling franchises in 2003, establishing a two-decade track record that now spans operations across the United States, Canada, and the United Kingdom. Zerorez Franchising Systems, Inc. currently operates in the range of 74 to nearly 100 locations depending on the reporting period, with corporate-owned units numbering approximately 19 to 22 and franchised units accounting for the balance of 55 to 57 locations across 27 states. The corporate offices are headquartered in American Fork, Utah, with CEO Shawn Moon and COO Ben Hulme leading the organization under the parent company Zerorez Inc. The brand has earned the Carpet and Rug Institute Platinum Rating, the highest efficacy classification available in the professional cleaning industry, and has reported seven consecutive years of double-digit revenue growth across its franchised system as of 2015, signaling sustained unit-level momentum that extends well beyond its founding decade. For franchise investors evaluating home services opportunities, Zerorez Franchising Systems, Inc. occupies a genuinely differentiated position: a patented, chemical-free process in a market saturated with chemical-dependent competitors, operating in a total addressable market that reaches into the hundreds of billions of dollars annually.
The U.S. home services industry represents one of the most compelling structural opportunities in franchise investment today, with the sector currently valued at $657 billion and projected to surpass $1 trillion within the coming years, representing a compound growth trajectory that few other franchise categories can match. Within that broader market, the residential cleaning sub-sector generates its own substantial revenue base, and Zerorez Franchising Systems, Inc. competes in a premium tier where average gross revenue of $1,498,348 to $1,513,566 per unit dramatically outpaces the residential cleaning sub-sector average of just $363,849, suggesting that the brand's technology-led differentiation translates directly into pricing power and customer retention. Several secular tailwinds are converging to accelerate demand specifically for the type of service Zerorez delivers. First, health consciousness among American consumers has intensified measurably in the post-pandemic period, with households demonstrating greater willingness to pay premium prices for cleaning processes that eliminate chemical exposure for children, pets, and family members with respiratory sensitivities. Second, the Zr Water technology's non-toxic, environmentally safe profile aligns precisely with the sustainability preferences of the growing demographic of environmentally aware homeowners, particularly in the high-income suburban markets that represent Zerorez's ideal customer base. Third, the home services market as a category is widely characterized by economists and franchise analysts as recession-resistant, meaning demand for essential home maintenance services tends to hold relatively stable even during economic contractions, reducing the cyclical risk that plagues more discretionary franchise categories. The residential cleaning market also remains highly fragmented, dominated by independent operators who lack the technology, training infrastructure, and brand credibility of a system like Zerorez Franchising Systems, Inc., creating ongoing market share capture opportunities for franchisees entering new or underpenetrated territories. The brand's expansion into adjacent service lines, including air duct cleaning, upholstery, tile and grout, hardwood floors, granite countertop cleaning, and mattress cleaning, further expands the revenue addressable market per household, allowing franchisees to generate multiple service revenue streams from a single customer relationship.
The Zerorez Franchising Systems, Inc. franchise cost structure reflects the mobile, equipment-intensive nature of the business model, with a total initial investment ranging from approximately $262,000 to $619,000, a spread that is primarily driven by market size, the number of mobile units purchased at launch, local real estate costs for operational base space, and the scale of initial working capital reserves a franchisee elects to carry. The initial franchise fee is reported at $39,500 in current disclosure documents, though historical sources have cited a range from $15,000 to $60,000 depending on territory size and timing of purchase, positioning this Zerorez Franchising Systems, Inc. franchise fee in the mid-tier range relative to home services franchises broadly. Breaking down the total investment range, the equipment package alone accounts for $72,024 to $178,131 of the total, reflecting the specialized nature of the Zerorez mobile cleaning units and the proprietary Empowered Water generation technology installed within them. The mobile unit itself adds $65,656 to $81,766, initial supplies range from $2,500 to $3,000, advertising from $5,000 to $30,000, computer systems and equipment from $3,500 to $6,000, and additional working capital for the first twelve months of operations adds $90,000 to $241,500, explaining the wide variance between the low and high ends of the total investment range. The ongoing royalty rate for the Zerorez Franchising Systems, Inc. franchise is 6% of gross sales, consistent with the home services franchise category norm, and the national brand fund advertising contribution is reported at 1% of gross sales, making the total ongoing fee burden approximately 7% of gross revenue. Liquid capital requirements range from $50,000 to $100,000 at the accessible end to $100,000 to $500,000 depending on the source and territory size, with a net worth requirement in the range of $300,000 to $750,000, positioning this as a mid-tier to premium franchise investment accessible to experienced professionals and entrepreneurs with established personal balance sheets. Zerorez offers financing through third-party providers to help qualified franchisees bridge the gap between liquid capital and total investment, and a veteran discount is available, acknowledging the strong alignment between military-trained operators and the brand's structured, systems-driven operating model. For context, the no-brick-and-mortar requirement eliminates lease obligations and tenant improvement costs that commonly add $200,000 to $500,000 to the investment profile of retail franchise models, making the Zerorez Franchising Systems, Inc. franchise investment structurally lean relative to its revenue potential.
Daily operations for a Zerorez Franchising Systems, Inc. franchisee are built around a mobile-first, owner-operator model that requires genuine hands-on leadership, particularly in the early growth phase of the business. A typical Zerorez franchise requires three to four employees to operate effectively, with franchisees expected to function either as the active General Manager overseeing daily operations or to hire a qualified GM to fill that role, and in many cases the most successful operators in the early years are willing to work six to seven days per week, ride in the truck alongside technicians, answer phones, and manage customer relationships personally. New franchisees are expected to launch with a single specialized Zerorez mobile unit and scale to as many as six units over time to capture meaningful market share within their exclusive territory, creating a built-in revenue growth pathway tied directly to fleet expansion. The training program is among the more comprehensive in the home services franchise category, beginning with two weeks of training at the corporate office in American Fork, Utah, incorporating modules from Franklin Covey and combining 40 hours of classroom instruction with 40 hours of hands-on operational training. During week fifteen of the training program, franchisees return to headquarters for in-depth, technical, hands-on sessions, and in the final week, the Zerorez corporate team travels directly to the franchisee's market to support execution of the first week of live business operations, a launch-week support structure that meaningfully reduces the risk of early operational mistakes. Ongoing support encompasses a dedicated lifetime business coach assigned to each franchisee, proprietary management software and IT infrastructure, marketing support through a dedicated team of digital media specialists, graphic designers, and media buyers, a marketing tools portal, webinar and conference call training, and operational playbooks covering every element of service delivery and customer management. Territory exclusivity is protected through the central 1-866-ZEROREZ routing system, which directs calls from within a franchisee's defined territory directly to that franchisee, with the limitation that national account customers must be serviced regardless of territory boundaries, a standard carve-out common to home services franchise systems.
Item 19 financial performance data is not disclosed in the current Franchise Disclosure Document as reflected in the database record for this listing. However, independent research and publicly available data provide meaningful signals about unit-level financial performance that investors can use to inform their analysis. The average gross revenue per Zerorez Franchising Systems, Inc. unit is reported across multiple sources at $878,000 on a per-unit average basis, while the system-wide average gross revenue figure climbs to approximately $1,498,348 to $1,513,566 when corporate-owned units, which tend to operate in larger, more mature markets, are included in the calculation. These revenue figures are extraordinary when benchmarked against the residential cleaning sub-sector average of $363,849, meaning the average Zerorez unit generates roughly four times the revenue of the average residential cleaning competitor, a differential that reflects both the premium pricing enabled by the patented Zr Water technology and the brand's effectiveness in targeting high-income suburban households with above-average willingness to pay for chemical-free cleaning. Zerorez Franchising Systems, Inc. as a corporate entity generates an estimated $22.3 million in annual revenue with approximately $210,000 in revenue per employee, metrics that reflect a capital-efficient operating structure. The total initial investment range of $262,000 to $619,000, paired with average unit revenues in the $878,000 to $1.5 million range, implies a revenue-to-investment multiple of approximately 1.4x to 5.8x depending on unit performance tier, a range that is favorable by home services franchise standards. Payback period analysis using conservative assumptions of a 15% to 20% operating margin on $878,000 in average revenue would suggest annual owner earnings in the $130,000 to $175,000 range before debt service, implying a payback window of approximately three to five years on the midpoint of the investment range, though individual results will vary substantially based on market, execution quality, and fleet size.
Zerorez Franchising Systems, Inc. has demonstrated consistent network growth since its franchising launch in 2003, expanding from zero franchise units to a current base of 55 to 57 franchised locations operating alongside 19 to 22 corporate units, for a combined system of approximately 74 to nearly 100 total locations depending on the reporting period. The brand has reported seven consecutive years of double-digit revenue growth across the franchised system as of 2015, a sustained performance record that speaks to the health of the underlying business model rather than episodic outperformance. The company's 2025 expansion plan calls for 15 new locations, with specific targeted openings in Illinois and Massachusetts representing the brand's first-ever franchised territories in those states, and a recently established United Kingdom base marks the brand's first international move beyond North America, signaling genuine global ambition. Historically targeted growth markets have included Albuquerque, Miami, Tampa, Orlando, Fort Lauderdale, Birmingham, Montgomery, Mobile, Baton Rouge, New Orleans, and Little Rock, suggesting a deliberate strategy of penetrating mid-sized Sun Belt and Southeast metros with the demographic characteristics that favor Zerorez's premium residential positioning. The brand's competitive moat is anchored in three durable structural advantages: the patented Empowered Water technology, which cannot be replicated by competitors without infringing on intellectual property; the Carpet and Rug Institute Platinum Rating, the industry's highest certification for cleaning efficacy, which provides third-party validation that competitors without the same technology cannot easily match; and a growing service portfolio that now spans carpet, upholstery, tile and grout, hardwood floors, air ducts, granite countertops, and mattress cleaning, creating multiple revenue opportunities per household visit. The company's ranking at number 397 in the Franchise 500 provides additional third-party recognition of the brand's overall system health and growth trajectory, and franchise ownership extending coast-to-coast across 27 states gives the brand both geographic credibility and a network of experienced operators whose shared insights benefit newer franchisees entering the system.
Zerorez Franchising Systems, Inc. is designed for a specific type of franchisee, and the brand is explicit about this profile: the ideal candidate possesses prior business management or operational leadership experience, is deeply embedded in their local community, and is genuinely passionate about delivering what the company calls a raving fan service experience. Prior carpet cleaning experience is not required, which broadens the candidate pool significantly, but candidates must demonstrate the willingness to be hands-on operators, particularly in the business's first one to three years, including working alongside technicians, managing customer escalations personally, and driving operational consistency across a small but growing team of three to four employees. Multi-unit scaling is built into the Zerorez operating model through fleet expansion, with franchisees starting at one mobile unit and growing to six, meaning that the path to a larger, more profitable operation does not require acquiring additional franchise territories but rather deploying additional units within an existing exclusive territory. Ideal territory characteristics include suburban markets with median household incomes above $75,000, high concentrations of single-family homes, a mix of established neighborhoods and new residential developments, and limited existing competition from premium professional cleaning services. The franchise agreement term, renewal, and transfer structure are governed by the Franchise Disclosure Document, and prospective franchisees are strongly encouraged to review current FDD documentation and consult with a franchise attorney before committing capital. From signing to first operational day, the multi-week training program including the corporate visit and the field launch-week support structures provide a well-defined timeline for getting the business operational, reducing the ambiguity that characterizes many service franchise launches.
For franchise investors conducting serious due diligence on the home services sector, Zerorez Franchising Systems, Inc. represents a data-supported opportunity that warrants careful evaluation. The investment thesis rests on four interconnected pillars: a patented, proprietary technology that creates genuine competitive differentiation in a fragmented market; a total addressable market valued at $657 billion and growing toward $1 trillion; average unit revenues of $878,000 to over $1.5 million that dwarf the $363,849 sub-sector average by a factor of four; and a comprehensive training and support infrastructure that lowers the execution barrier for qualified operators entering the system. The risks are real and worth examining honestly: the $262,000 to $619,000 total investment range requires meaningful capital commitment, the owner-operator model demands significant personal involvement especially in early years, and the absence of Item 19 disclosure in the current database record means investors must rely on independent data sources and direct FDD review to validate financial performance claims. PeerSense provides exclusive due diligence data including SBA lending history, FPI score, location maps with Google ratings, FDD financial data, and side-by-side comparison tools that allow investors to benchmark Zerorez Franchising Systems, Inc. directly against competing home services franchise opportunities across every relevant investment metric. The combination of patented technology, a recession-resistant market, proven system-wide revenue growth, and an ambitious 2025 expansion plan that includes new states and an international footprint makes this a franchise profile that serious investors in the home services category should examine with rigor rather than dismiss or accept at face value. Explore the complete Zerorez Franchising Systems, Inc. franchise profile on PeerSense to access the full suite of independent franchise intelligence data.
Key Highlights
Franchise Financing Resources
Why Zerorez Franchising Systems, Inc. Doesn't Appear in Public SBA Data
The SBA 7(a) program publishes loan-level data for every approved franchise borrower. Zerorez Franchising Systems, Inc. does not currently appear in those public records — and that absence carries useful information for prospective franchisees evaluating this brand.
Absence from SBA records does not mean a brand is un-fundable. It typically means the franchise system uses alternative capital sources, or that current franchisees self-fund, secure conventional bank financing, or roll over equity from a prior business sale rather than going through an SBA-guaranteed 7(a) loan. For prospective Zerorez Franchising Systems, Inc. franchisees, the practical question is which financing path actually closes for this brand's profile.
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Payment Estimator
Estimated Monthly Payment
$5,176
Principal & Interest only
Locations
Zerorez Franchising Systems, Inc. — unit breakdown
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