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2023 FDD ON FILE
Corporate Connections Franchising

Corporate Connections Franchising

Franchising since 1979

The initial franchise fee is $20,000. Data sourced from the 2023 Franchise Disclosure Document.

Franchise Fee

$20,000

FPI Score

This franchise has not yet been scored by the Franchise Performance Index. Scores are calculated based on public FDD data, SBA loan performance, and system-level metrics.

What is the Corporate Connections Franchising franchise?

The Corporate Connections Franchising franchise presents a compelling and established opportunity within the specialty coffee industry, boasting a rich history that spans over four decades since its inception. This robust brand, known for its gourmet coffee blends, an extensive array of espresso-based beverages, diverse tea selections, and a comprehensive food menu including pastries, sandwiches, and wraps, has carved out a significant global footprint. The journey began in 1979 when Gloria Jean Kvetko founded Gloria Jean's Coffees in Long Grove, a quaint town outside Chicago, Illinois, USA, initially operating as a modest coffee and gift shop. Over the years, the brand's strategic evolution led to a pivotal relocation of its headquarters to Castle Hill, Sydney, Australia, signifying a profound shift in its global operational and managerial focus. The parent entity overseeing the Corporate Connections Franchising franchise, embodying the Gloria Jean's brand, is Retail Food Group (RFG), an Australian multinational fast-casual restaurant conglomerate. RFG, a prominent player in the food and beverage sector, strategically acquired Gloria Jean's Coffees in 2014 for a substantial AU$163.5 million, equivalent to $105.3 million, demonstrating the brand's perceived value and growth potential. Under the leadership of Matthew Marshall, the CEO of Retail Food Group, the brand continues its expansive trajectory. Nabi Saleh, a visionary who co-founded Gloria Jean's Coffees in Australia in 1995 alongside Peter Irvine, remains a pivotal figure, widely recognized as one of Australia's pioneering coffee entrepreneurs and serving as Gloria Jean's Coffees Executive Chairman, instrumental in driving the brand's narrative across Australia and internationally. The formal franchising vehicle for this opportunity, known as Gloria Jean's Gourmet Coffees Franchising Corp., was initially incorporated in Illinois on May 30, 1986, under the name Gloria Jean's Coffee Bean Franchising Corp., subsequently adopting its current designation on May 11, 1993, underscoring its long-standing commitment to franchise development. This extensive heritage and sophisticated corporate structure underpin the stability and potential offered by the Corporate Connections Franchising franchise.

The dynamic landscape of the coffee shop industry, which the Corporate Connections Franchising franchise adeptly navigates, is characterized by consistent consumer demand and an accelerating preference for specialty coffee experiences. This sector continues to thrive on the increasing consumer inclination towards premium, meticulously handcrafted beverages, a niche where the Gloria Jean's model excels. The brand’s strategic emphasis on signature flavored coffees and its innovative seasonal offerings, exemplified by successful partnerships with globally recognized brands such as Lotus Biscoff, serves as a clear differentiator within an intensely competitive market. This focus highlights a sophisticated differentiation strategy designed to capture and retain customer loyalty. The entire system, represented by the Corporate Connections Franchising franchise, places a significant emphasis on delivering handcrafted beverages and utilizing proprietary coffee blends, a compelling value proposition that strongly appeals to diverse markets actively seeking elevated premium coffee experiences. The global coffeehouse industry is a vibrant and ever-evolving sector, and the Gloria Jean's brand, as a leading example of a Corporate Connections Franchising franchise, is strategically positioned to capitalize on the sustained consumer demand for high-quality beverages and the inherent desire for inviting social spaces that foster community. Furthermore, the brand is increasingly prioritizing sustainability and ethical sourcing practices, a critical trend in today’s conscientious consumer landscape. This commitment involves rigorously sourcing coffee beans from farms that consistently adhere to fair trade principles and environmentally friendly cultivation methods, enhancing its appeal to a broader, socially aware customer base. These comprehensive efforts underscore the brand’s dedication to not only delivering exceptional coffee but also contributing positively to global ethical and environmental standards, thereby reinforcing its market position and brand integrity within the specialty coffee segment.

Embarking on a Corporate Connections Franchising franchise, specifically through the Gloria Jean's model, requires a thoughtful financial commitment, with the initial investment varying significantly based on the chosen store type and operational scale. The comprehensive total initial investment range for a Gloria Jean's Coffees franchise typically falls between $210,000 and $541,000. Supplementary financial data from various sources provides slightly different but corroborating ranges, such as $200,000 to $450,000, and a more granular estimate of $244,830 to $541,600, reflecting the flexibility in store formats. For more specific store configurations, the required capital outlay is itemized as follows: a small GLORIA JEAN'S COFFEES store without a drive-thru necessitates an investment between $327,919 and $414,519. An average GLORIA JEAN'S COFFEES store, also operating without a drive-thru, typically requires an initial investment ranging from $377,919 to $450,519. For those seeking the expanded operational scope of a GLORIA JEAN'S COFFEES store featuring a drive-thru, the investment range increases to between $416,919 and $541,372, reflecting the added infrastructure and operational complexities. Finally, a more compact GLORIA JEAN'S COFFEES kiosk format offers a lower entry point, with an initial investment ranging from $209,919 to $317,519. The initial franchise fee for this opportunity is $30,000, though one source indicates a franchise fee of $20,000, suggesting potential variations or historical changes. Beyond the initial setup, franchisees are responsible for ongoing fees designed to support brand development and operational continuity. These include a royalty fee, calculated at 6.00% of gross sales, with some sources indicating a royalty range of 6.0% to 8.0%. An advertising contribution to the National Brand Fund is also required, typically between 2% and 3% of gross sales, with a specific 2% marketing fee currently applied, and a stated maximum of 3%. Additionally, a Gift Card Program Fee is set at $0.38 per card plus any applicable freight charges. Prospective franchisees must also meet specific financial liquidity and net worth criteria: liquid capital requirements are either $150,000 or $200,000, while the net worth required is $350,000 or $450,000. For area developers, these financial criteria are dynamically adjusted based on the number of locations planned for development. The initial franchise term is structured as the lesser of 10 years or the initial term of the lease or sublease, with renewal options available for a single term of the lesser of 10 years or the term of the lease or sublease, contingent upon meeting specified requirements. Neither the franchisor nor its affiliates currently offer direct or indirect financing arrangements for a Corporate Connections Franchising franchise, but third-party financing solutions and SBA loans may be accessible. A veteran discount is also negotiable, providing an added incentive for eligible candidates.

The operating model and support structure for a Corporate Connections Franchising franchise, exemplified by Gloria Jean's Coffees, are meticulously designed to empower franchisees with the necessary tools and knowledge for successful business operation. This comprehensive support system begins well before a store even opens, with an extensive initial training program. Franchisees, or their designated Managing Owners, are required to undergo this intensive training. In instances where the franchisee is a corporation, partnership, or LLC, an owner holding at least a 10% interest must complete the program. This initial training, officially known as the Franchise Partner Induction Program, typically spans 10 to 15 days and is conducted at a dedicated franchise support center and/or within an active operating store, currently located in the Chicago, IL area. Additionally, franchisees are mandated to complete a minimum of one week of a structured program at an operating store selected by the franchisor, providing invaluable hands-on experience. While the franchisor covers the direct costs associated with the training itself, franchisees are responsible for all expenses incurred by the trainees, including travel, accommodation, and living costs. Beyond the initial immersion, the support extends to ongoing and refresher training sessions. Franchisees may be required to participate in these continuous learning opportunities, which are strategically aimed at correcting operational deficiencies, improving efficiency, and enhancing overall store performance to maintain the high standards of the Corporate Connections Franchising franchise. The foundational strength of the support structure lies in franchisees gaining access to an experienced and well-established franchise team. This collaborative environment ensures that franchisees benefit from collective expertise and guidance. A significant component of this support involves robust marketing initiatives and continuous product innovation, playing a crucial role in maintaining brand relevance and competitiveness. The franchise provides a proven business model, complete with established support systems, specifically designed to simplify the management and daily operations of a coffee house, thereby enabling franchisees to run their business with greater ease and confidence. The franchisor maintains a vested interest in the sustained success of each franchisee, fostering a partnership built on mutual growth and achievement within the Corporate Connections Franchising franchise network.

When evaluating the financial performance of a Corporate Connections Franchising franchise, the Gloria Jean's Coffees model provides a nuanced perspective, as the franchisor does not voluntarily disclose financial performance representations, such as average revenue per unit (AUV), in Item 19 of its Franchise Disclosure Document (FDD). This practice, indicated by "Undisclosed" or "N/A Average Gross Revenue," is not uncommon, as only approximately 1% of franchisors choose to provide such detailed earnings claims. Despite this, valuable older financial data for the parent company, Retail Food Group (RFG), and its international operations offers insight into the overall financial health and growth trajectory of the brand. In the 12 months concluded on June 30, 2023, the coffee chain, under the RFG umbrella, reported a commendable 6% revenue growth in its international markets, reaching AU$12.4 million, equivalent to $8 million. This international expansion was accompanied by a robust EBITDA of AU$2.8 million, or $1.8 million, highlighting the profitability of its global footprint. Domestically, RFG's coffee retail division in Australia, which encompasses Gloria Jean's stores within the country, achieved a significant 12% year-on-year revenue growth, escalating to AU$31.6 million, or $20.4 million, during the same period. This indicates strong performance in its home market. Looking back further, in 2006, Gloria Jean's annual turnover was publicly reported as $85 million, a substantial figure that supported the employment of 3,500 Australians, illustrating the brand's economic impact and scale at that time. During the third quarter of fiscal year 2008, the total revenue for the Corporate Connections Franchising franchise saw a notable increase, rising from $8,975,000 in the prior year to $11,322,000, representing a substantial 26.1% or $2,347,000 gain. Concurrently, the total revenue for the cumulative period increased from $25,392,000 to $31,930,000 compared to the same period in the previous year, further underscoring consistent growth. These historical figures, combined with recent international and domestic revenue growth, provide a comprehensive picture of the financial viability and market acceptance of the Corporate Connections Franchising franchise, even in the absence of Item 19 specific earnings claims.

The Corporate Connections Franchising franchise, represented by the Gloria Jean's brand, demonstrates a robust growth trajectory and possesses several distinct competitive advantages within the global coffee market. With a global presence spanning over 40 countries, the brand has firmly established itself as a significant international player. As of August 31, 2023, Retail Food Group (RFG) reported operating 607 Gloria Jean's stores across 33 markets. Other sources provide slightly varied figures, indicating approximately 850 coffee houses in 40 countries, over 599 stores in 40 countries, and in 2019, close to 760 coffee houses in over 55 countries worldwide. Some reports even suggest over 1,000 locations globally, operating in more than 50 countries, reflecting the brand's extensive reach and continuous expansion. In its key Australian market, Gloria Jean's maintained 141 stores as of June 30, 2023. The brand's rapid growth in Australia began with its first store opening in Miranda, Sydney, in late 1996, quickly followed by another in Eastgardens, Sydney, two weeks later. Franchising commenced in Australia in early 1998, leading to an impressive expansion of 185 stores, owned and operated by over 100 franchisees, across every Australian state and territory by 2004. By 2010, the number of Gloria Jean's locations in Australia had surged to over 460. In the United States, the Corporate Connections Franchising franchise reported 40 total units in 2024, all of which are franchised-owned. Another source cites 37 total U.S. locations. The brand initially expanded to over 50 locations in the U.S. after its franchising rights were acquired by Coffee People. RFG has ambitious plans to significantly bolster its U.S. presence, aiming to open 100 new Gloria Jean's cafés over the next three years, adding to its 47 outlets in the country as of August 2023. Beyond traditional store formats, RFG is actively exploring opportunities to expand its European presence through the strategic opening of drive-thru stores at petrol station sites and is investigating the launch of self-serve kiosks, tapping into convenience-driven consumer trends. The international markets segment showcased strong performance, achieving 6% revenue growth in the 12 months ending June 30, 2023, reaching AU$12.4 million ($8 million), alongside an EBITDA of AU$2.8 million ($1.8 million). During this period, RFG successfully opened 15 net new Gloria Jean's outlets outside of Australia, elevating the international total to 466, further solidifying the brand's global expansion and competitive edge in various markets, making the Corporate Connections Franchising franchise a compelling investment.

The ideal franchisee for a Corporate Connections Franchising franchise, specifically the Gloria Jean's model, possesses a strong entrepreneurial spirit coupled with a dedication to operational excellence and community engagement. While prior hospitality experience is beneficial, the brand’s intense training program is designed to provide the necessary foundational knowledge and operational elevation, especially for individuals without a background in the food and beverage sector. Candidates should exhibit robust liquid capital of $150,000 to $200,000 and a net worth of $350,000 to $450,000, ensuring the financial stability required for the initial investment and ongoing operations. For area developers interested in managing multiple units, the financial criteria are adjusted based on the scale of planned development. The Corporate Connections Franchising franchise is actively seeking franchisees for both single-unit and multi-unit development across various locations throughout the USA, with prime territories currently available. Significant incentives are offered for those committed to multi-unit development, particularly for plans involving 10 or more units, underscoring the brand's interest in substantial growth. Ideal locations for new franchise outlets often include high-traffic suburban retail centers, bustling college towns, and upper-middle-income areas that boast strong daytime populations. Proximity to office complexes, major retail anchors, and residential communities with median household incomes exceeding $75,000 are particularly desirable. The strategic focus for market expansion includes intensifying presence in established territories and proactively exploring underserved states that exhibit similar demographic profiles and consumer behavior patterns. This targeted approach ensures that new Corporate Connections Franchising franchise locations are strategically positioned for maximum visibility and customer engagement, contributing to a robust and expanding network.

The Corporate Connections Franchising franchise offers a compelling investor opportunity, leveraging the proven success and extensive global reach of the Gloria Jean's Coffees brand. Franchisees consistently express high satisfaction, often citing the daily joy of serving their community and the profound sense of achievement derived from contributing to local vibrancy. The rigorous training program is frequently highlighted as a critical component, providing comprehensive elevation for individuals regardless of their prior hospitality experience. The established business model, refined over decades, along with the continuous groundwork laid by the franchisor in product creation, recipe development, and market testing, significantly de-risks the investment. Franchisees particularly appreciate the ongoing support, especially in innovative marketing strategies and new product development, which are essential for staying competitive in the dynamic coffee industry. Many franchisees have successfully owned multiple stores, with some having been part of the brand for up to seven years, actively pursuing further expansion into formats like drive-thru locations. The drive-thru model is recognized as a high-volume destination, aligning with contemporary market trends and consumer preferences for convenience. This sense of being part of a larger, international brand instills pride and confidence among franchisees, who view the Corporate Connections Franchising franchise model, supported by a powerhouse brand, as an exciting and rewarding venture. The strategic expansion plans, including 100 new cafés in the US over the next three years and the development of drive-thru stores and self-serve kiosks in Europe, underscore the brand’s forward-thinking approach and its commitment to sustained growth. These initiatives, combined with a strong global footprint across over 40 countries and robust revenue growth in both international and domestic markets, position the Corporate Connections Franchising franchise as an attractive and viable investment for prospective entrepreneurs seeking a reputable and growing business in the specialty coffee sector. Explore the complete Corporate Connections Franchising franchise profile on PeerSense to access the full suite of independent franchise intelligence data.

Key Highlights

Payment Estimator

Loan Amount$400K
Interest Rate9.5%
Term (Years)10 yr

Estimated Monthly Payment

$5,176

Principal & Interest only

Locations

Corporate Connections Franchisingunit breakdown

Total Units
N/A
Franchisee Owned
System Owned
Closed

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Corporate Connections Franchising