Arcpoint Labs

ARCpoint Labs was founded by Felix Mirando in 1998 in Greenville, South Carolina, to address a gap in diagnostic testing. Large national companies often lacked personalized service, while independent laboratories had limited buying power and resources. The business began by providing drug and alcohol testing for small and medium sized businesses. Mirando’s model combined local ownership with the technology and purchasing power usually associated with larger organizations. Over time, ARCpoint Labs expanded into diagnostic testing for businesses and individuals. The company launched franchising in 2006 and grew to more than 100 locations during its first decade as a franchisor. The 2024 Franchise Disclosure Document reports 138 franchised locations in the United States. Other reports list 117 units as of December 2022 and 143 total units, consisting of 138 open franchises and 5 corporate locations. By August 2024, ARCpoint Labs reported more than 130 locations nationally, operating in 27 states, including 84 franchises in the Southern region. In August 2024, the brand joined CRESSO BRANDS, LLC, alongside Any Lab Test Now. The combination created the largest direct access lab testing group in the United States. The medical laboratories market is projected to reach $300,299.68 million by 2030, with a Compound Annual Growth Rate of 5.10% from 2024 through 2030. ARCpoint Labs operates in a large market that serves recurring business, health and compliance needs.

The diagnostic testing sector includes medical laboratories and clinical laboratory services and continues to show substantial demand. The global clinical laboratory services market was valued at USD 256.9 billion in 2024 and is estimated to reach USD 391.8 billion by 2033, reflecting a Compound Annual Growth Rate of 4.80% from 2025 through 2033. North America held more than 39.2% of the clinical laboratory services market in 2024, while the United States represented 88.50% of the North American market. Demand is supported by greater health awareness, preventive care, direct access testing and convenient service options. Employer drug screening requirements and corporate wellness programs also create business demand. ARCpoint Labs added Employee Assistance Programs, or EAP, and Wellness Panels in 2022 to address these needs and broaden its services. In 2023, the company affiliated with a nationwide MD group to provide after care based on testing results. Diagnostic testing is tied to health and compliance requirements, which can make spending in the sector less discretionary than spending on optional services. The market remains fragmented, although the acquisition by CRESSO BRANDS, LLC created the largest direct access lab testing group in the United States. Occupational health regulations, chronic diseases that require ongoing monitoring and greater medical literacy among patients support continued demand for testing services.

An ARCpoint Labs franchise requires a standard initial franchise fee of $54,500. The fee was $45,000 in 2015, when discounts for multiple territories were available at $45,000, $40,000 and $35,000 for three territories. Veterans receive a $5,000 discount from the initial franchise fee. Reported estimates for the total initial investment vary. The 2024 Franchise Disclosure Document gives a range of $200,800 to $361,720. Other figures report $199,000 to $380,000 as of October 2025 and $200,000 to $365,000 as of 2026. A separate detailed estimate gives $165,700 to $310,420, and another figure identifies an initial investment starting at $175,300. These totals include a $7,500 initial training fee, travel and living costs during training of $1,000 to $5,425 per person, and $20,000 to $80,000 for rent or real estate improvements. Office furniture, fixtures and equipment cost $500 to $8,000. Décor costs $2,000 to $6,000. Computer equipment, software and telephone systems cost $2,550 to $5,500, while specialized testing equipment costs $1,500 to $4,000. Other estimated costs include insurance of $4,500 to $24,495, signage of $2,000 to $7,000, legal and accounting fees of $4,500 to $9,000, initial inventory of $10,750 to $22,500, business licenses and permits of $100 to $2,000, and dues, subscriptions and memberships of $300 to $2,500. Candidates are expected to have at least $100,000 in liquid capital, working capital of $54,000 to $72,000 and a minimum net worth of $400,000. The stated cash investment is $97,500.

Ongoing charges add to the cost of owning an ARCpoint Labs location. Local advertising requires $15,000 during the first 12 months of lab operations. An Advertising Cooperative or Multi Area Marketing fee of 1% to 3% of gross revenue may apply in certain markets. A doctor referral fee can be as high as $2 per requisition or injection. The technology fee is $300 beginning 60 days after the Franchise Agreement is signed and continuing until lab operations begin. It then increases to $450 per month. These charges support the franchise system’s centralized services, marketing and technology. ARCpoint Franchise Group and its integration into CRESSO BRANDS, LLC may also provide access to vendor agreements and national account opportunities.

An ARCpoint Labs location generally provides drug and alcohol screening, clinical diagnostic panels, judicial system support services, Employee Assistance Programs and wellness panels. Daily work includes client intake, sample collection, coordination with laboratory partners and secure delivery of results to individuals and businesses. Staffing commonly includes trained collectors such as phlebotomists or medical assistants, along with administrative employees who handle appointments, customer questions and data entry. Staffing needs depend on testing volume and service complexity, so the model calls for medical capability combined with customer service skills. The core business uses physical lab locations, although ARCpoint Labs offered both in lab and mobile site testing for illness and antibodies during the COVID 19 pandemic. Initial training totals 91 hours, including 75 hours of classroom instruction and 16 hours of practical on the job training. The program was substantially revised in 2017 under new leadership to give franchisees additional tools, resources and support.

Support after training includes the Online Learn Upon Training platform, a New Owner Shadowing Program and an ARCpoint Sales Program for client acquisition. Franchisees receive Lab Buildout requirements and examples, a Weekly Newsletter and Monthly Owner Update Calls. Educational Webinars cover industry developments, compliancy requirements and clinical education. Franchisees also have access to the ARCpoint national network, preferred vendor relationships and aggregated buying power. A franchisee operates within a defined territory, but the territory is not exclusive. The franchisor reserves the right to operate its own physical businesses outside that territory. Specific multi unit requirements are not provided, although the prior availability of multi territory discounts indicates that multiple locations have been available to qualified operators. The training and support structure can fit an owner operator or a business with engaged professional management overseeing daily operations.

Public revenue reports and industry comparisons offer some context, but they do not replace franchisor reported performance data. The difference between these figures indicates that results can vary across locations. Factors include the franchisee’s operating performance, local demographics, competition and use of the ARCpoint Sales Program. The broader medical laboratories market is projected to reach $300,299.68 million by 2030, while global clinical laboratory services were valued at USD 256.9 billion in 2024. Those market figures show the size of the sector but do not establish what an individual franchise will earn.

ARCpoint Labs’ membership in CRESSO BRANDS, LLC places it within the largest direct access lab testing group in the United States. That structure may offer greater supplier negotiating power, access to technology platforms and opportunities to pursue national accounts. The network’s unit history also shows continued expansion. Franchising began in 2006, the system reached 100 locations within a decade, and the network reported 117 units by December 2022 and 138 franchised units in the United States in the 2024 Franchise Disclosure Document. More than 130 locations were reported by August 2024. The increase from 117 units in 2022 to 138 franchised units in 2024 represents 21 additional franchised units. ARCpoint Labs expanded its service lines through its Four Pillars approach, which includes direct to consumer, judicial and clinical programs. Employee Assistance Programs and Wellness Panels were added in 2022. The 2023 affiliation with a nationwide MD group added after care based on testing results. These services give franchisees additional offerings for consumers, employers and other accounts, while the brand’s growth reflects continued interest in the system.